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Alshair Online Store

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Return Policy

How does Return Policy Work?
Initiate A Return

Via My Orders page/screen click on Return Item

Schedule Pick-up

A pick-up will be scheduled by one of our courier services.

Return The Item

Pack the item in its original state and packaging. Hand over the package to the courier representative.

Refund Processed

Once we receive your returned item, we will inspect it and process your refund.

14 Days Returns Easy and Free Returns 30 Days Returns Authenticity Guarantee
14 days Returns

You have 14 days to make a refund request after your order has been delivered.

Easy and Free Returns 

You can return any product you have bought, and we will take care of the return shipping costs.

30 days Returns

If the item you have received is defective, not fit for purpose or not as described on the website, you may return it within 30 days from receiving it and will receive a full refund along with any shipping fees applied.


Authenticity Guarantee

If your purchase is found to be counterfeit, you will receive a full refund along with any shipping fees paid.



* In the retrieval process, the money is refunded in the same way it was paid, for example, in the case of payment using a visa, the money is refunded to the visa account .

* All funds are refunded after receiving the goods and ensuring their safety within 14 working days or according to the bank's instructions.